Many American managers are looking for a prescription for improvement. Many advocates are trying to sell a prescription. There is none—only models for insights that most people are not trained to see.

After all, what you cannot see, or see clearly, is the biggest threat to growth, survival, and the future.

George Box ...

The success of a business is often determined by how the entire organization is managed. There are principles, structure, methods, tools, and leadership that are essential for good business operations. Continuous improvement is also necessary to maintain success.

Principles are the foundation of an organization and must be adhered to in order ...

“What Is Your Job?” A simple question. How it is answered is very reveling.

In the 1980s, a group of Japanese executives was asked by their teacher, “What Is Your Job?” The Executives responded with their job title or department’s function. The teacher responded “Your job is to help your people to do their job!”

In the 2010s, Michael ...