Any business, regardless of size or industry, can benefit from improving confidence in their business operations. This can be accomplished by optimizing processes and structure, and to guide decision making. Of course you can learn how to organization yourself or work with a consultant to greatly accelerate . Often times businesses feel they are ...

After years of learning and applying improvement ‘Theories, Methods, and Tools’ (TMT) in many forms, from many specialists, and through several perspectives, I’ve concluded the ultimate goal is about having CONFIDENCE in HOW the organization operates.

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Explore a powerful method to identify and organize critical elements of any project.   Whether an entrepreneur, project manager, or business leader, your job is complicated. One frequent mistake many of us make is to focus on the activities and tools to gain the objective, overlooking the multi-dimensional context surrounding the effort.   Creating ...

In order to improve confidence in how a business operates, training invariably becomes a topic of interest. Here is one perspective to consider.

In the 14 Obligations of Management, Dr. W. Edwards Deming made separate points about training and education.

Obligation 6 - Institute training on the job. This is ‘skill' training (how) to ...

Two issues to consider when considering Creating Value vs. Eliminating Waste. Nothing is as ‘straightforward’ as you think.

First, is the issue of Customer defined value (along with wants & needs, features & benefits). The customer can only express their wants. They value what they think they want. While Lean Design, DFSS, QFD, and ...